Thank you for using KnowAtScanner ("we", "our", or "us").
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
By downloading and using KnowAtScanner, you agree to the terms of this Privacy Policy.
1. Information We Collect
a) Personal Information
We may collect certain personal information that you voluntarily provide while using the app, including:
Email address (for support, feedback, or communication)
Username or profile name (if applicable)
Providing this information is completely optional and is only collected when you choose to submit it.
b) Automatically Collected Information
When you use KnowAtScanner, certain information may be collected automatically, including:
Device type
Operating system version
Unique device identifiers
IP address
App usage data
Scan interaction data
Crash logs and diagnostic information
Camera permission status
This information helps us improve app performance, stability, security, and overall user experience.
c) Camera & Scan Data
KnowAtScanner uses your device camera to scan objects, products, text, QR codes, barcodes, or other visual content in order to provide detailed information and analysis.
Camera access is used only while actively using the scanning feature.
Images or scan results are processed to generate information requested by the user.
We do not permanently store scanned images or camera content unless explicitly required for a feature and approved by the user.
2. How We Use Information
We use collected information to:
Provide and maintain the app functionality
Process scanned content and display relevant information
Improve scanning accuracy and app performance
Enhance user experience and app features
Respond to support requests
Detect fraud, abuse, or unauthorized activity
Fix bugs, crashes, and technical issues
Display advertisements (if applicable)
Analyze app usage and performance trends
3. Third-Party Services
KnowAtScanner may use third-party services that may collect information according to their own privacy policies, including:
Google Play Services
Google AdMob (for advertisements)
Firebase Analytics
Firebase Crashlytics
These services help us analyze app performance, improve stability, and provide advertisements.
4. Advertising
If advertisements are displayed in the app, third-party advertising partners may collect certain information such as:
Device identifiers
Advertising ID
Approximate location
Ad interaction data
Users can limit or reset advertising tracking through their device settings.
5. Permissions
KnowAtScanner may request the following permissions:
Camera Permission
Used to scan objects, QR codes, barcodes, text, and other visual content.
Internet Access
Required to fetch scan results, AI-powered analysis, and app-related content.
Storage Permission (if applicable)
Used for saving or sharing scanned results or images.
Permissions are requested only when necessary for app functionality.
6. Children's Privacy
KnowAtScanner is intended for a general audience.
We do not knowingly collect personal information from children under 13 years of age.If you believe a child has provided personal information through the app, please contact us so we can remove the information promptly.
7. Data Security
We implement reasonable technical and administrative security measures to protect your information.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
Request access to your data
Request deletion of your data
Restrict or object to data processing
You may contact us regarding any privacy-related requests.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted within the app or on the official app page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
